Profissional experience

May 2025 – Present

Product Manager

Datago Tecnologia

Vitória – ES, Brazil • On-site

• Management and evolution of a SaaS product integrating WhatsApp and Salesforce (CRM), with a focus on scalability, customer experience (CX), and business outcomes.
• Gathering, analyzing, and prioritizing requirements from stakeholders and clients, translating business needs into product requirements and a clear roadmap.
• Close collaboration with engineering, sales, and operations teams, bridging business and technology through APIs, automations, and integrations.
• Leading product demos, supporting proposals and contracts, and maintaining a technical and consultative relationship with clients.
• Defining, specifying, and overseeing product customizations and enhancements, including Artificial Intelligence–based services.
• Tracking deliveries, supporting go-live, and driving continuous improvement, ensuring quality, timelines, and value delivery.
• 🔧 Salesforce, WhatsApp, IA, Slack, Loom, ScreenStudio, Scrum, Kanban, Agile.

October 2024 – May 2025

Project Manager

Apta Studio

Florianópolis – SC, Brazil • Remote

• Management of client projects under recurring contracts.